Support
Applying is stressful enough. If anything about The Application is confusing or not working, reach out — we'll help you get it sorted.
Contact us
Email support@theapplication.app and tell us what's going on. Include your account email and a screenshot if you can — it helps us help you faster.
Quick questions about billing, AI runs, or seasons are probably already answered in the FAQ.
Free accounts: we reply within 2 business days.
Season Pass: priority support — we reply within 1 business day.
Who you're reaching
The Application is built and run by The Application LLC, a Colorado limited liability company. We operate The Application at theapplication.app, thegrad.app, and theundergrad.app.
You can also reach us by mail at The Application LLC, 834-F S Perry Street #1168, Castle Rock, CO 80104.
Policies
Terms of ServicePrivacy Policy
Purchases are final — Season Pass and AI credit purchases are non-refundable (full or partial). See our Terms for details.